I am trying to login and make a payment, where do I click to get to the payment screen?
If you have already “Submitted” your registration, click “Additional Payments”. If you have NOT “Submitted” your registration, continue registering and payments are available at the end of the registration process.
When will the event and showcase schedule be released?
All Event Schedules, Performance Showcase Schedules, and Welcome Packets will be released ONE WEEK PRIOR to the event. No information will be available prior to the release of that information. Please do not contact ASH about scheduling information until after ONE WEEK before the event has passed.
How many solos can I register and perform?
Dancers may register up to 3 solos.
Will critiques be sent to me or the studio?
Critiques will be uploaded to your online Studio or Independent registration account after the event.
How do I apply the scholarship I received?
If a scholarship has beeen entered into your account, the “Add Scholarship” button will appear.
How do I apply the Performance Showcase Award Voucher I received?
In all instances where you wish to apply any or all of your vouchers or injury/COVID-19 credits, please email email@example.com prior to making ANY payment so that we can ensure your registration and the application of your credits and vouchers is correct.
How do I upload music for my routine(s)?
The green “Media Manager” button
If I am not present for the Closing Show or Awards, where will my awards and scholarships be mailed?
ASH does not mail Scholarships and Showcase Awards. You must be present at the event to pick up the scholarship or award. Reminder, ASH keeps records of all scholarships and awards so you do not need the scholarship or award to register.
How do I fill out the waiver?
Can I change the time my routine performs?
If you know you have a scheduling issue that will impact your availability to perform in the showcase, contact ASH immediately and at least 14 days prior to the event. If you need changes after the schedule is posted, all requests for changes to the Performance Showcase must be submitted by the studio within 24 hours of the schedule being released.
Can I register without my studio under my studio name or as an independent?
ASH accepts Studio and Independent registrations. It is up to your contract with your studio as to how you are allowed to register.
Can I exchange or return the merchandise I purchased?
Due to the nature of touring the country each weekend, ASH cannot exchange or refund any merchandise either purchased at the event or online.
If I change studios, how can I register with my scholarship?
Scholarships received when a dancer is registered with a studio are not valid when registering as an independent or with another studio without written consent from the original studio director.
If I change studios, how can I register with my Performance Showcase Award Voucher?
Awards received when a dancer is registered with a studio are not valid when registering as an independent or with another studio.
How can I book “ASH on the GO!”
You can download the information packet HERE and contact firstname.lastname@example.org when you are ready to book!
Are there any studio incentives for bringing my entire team to a regional tour city and Nationals in the same season?
Of course! We love it when studios take full advantage of all that ASH has to oﬀer at both a regional tour city as well as at Nationals! Contact email@example.com to discuss what incentives may be available!
Can I preorder photos and videos?
At this time, only studios are eligible to pre-order full studio routine packages of 20 routines or more. Contact firstname.lastname@example.org for special pricing!
Can I preorder merchandise?
Yes! Individual orders can be placed at the ASH Merchandise Store and are not guaranteed to arrive prior to the event you are attending. All studio bulk orders can be made by contacting email@example.com. Studio bulk orders will receive free shipping, discounts, and are guaranteed to arrive at your studio prior to the event if your completed order is placed at least 14 days prior to the event.
Can I register for a level that doesn’t match my age?
Your studio owner is the only one who is able to request a level change to a level that may be more suitable to your current skill level. Your studio owner can contact us at firstname.lastname@example.org to request a level change. Remember, in order to be eligible for scholarships, you may only audition with your age level.
How can I watch the Performance Showcase?
Since seating will be set up according to social distancing guidelines and limited to Studio staﬀ and immediate parents/guardians, ASH will livestream the performance showcase at www.ASHWebcast.com. The video wall located in the lobby will also be broadcasting the Performance Showcase. Friends and family can watch from home, and attendees will be able to watch from anywhere at the venue!
Is my scholarships still valid if I have not used it?
Yes! All regional scholarships awarded in both the 18/19 and 19/20 seasons now expire May, 2022. If your scholarship was previously redeemed for registration for an event that was postponed, it will be made available to use in your online registration account when you register this season for a new regional event. If you have previously redeemed your scholarship from 18/19, it is no longer valid or able to be used.
How can I observe my child’s classes?
In some cities, ASH will provide a Virtual Observer option which can be purchased by visiting www.ASHVirtual.com. Check the Welcome Packet associated with your city once it is released to see what Virtual Observer options are available.
How do I register?
Click the “REGISTER” button at the top right side of every page of the ASH website. We suggest registering early to take advantage of the Early Bird Rate, as well as to ensure your spot. Once we reach maximum capacity, we will no longer accept registrations. Register Now for an upcoming event!
Can I register without a studio?
Dancers may either register with their studio or as an independent dancer. When registering, type “Independent” when asked to provide a studio name.
How old do I need to be to attend?
To register for Artists Simply Human, dancers must be 4-6 years old for the Mini Movers level, 7-11 years old for the Artists in Training level, 12-14 years old for the Intermediate level, and 15+ for Advanced level.
Do you oﬀer Teacher discounts?
Yes we do! Please visit Teacher Discounts for more information.
In what classes can Teachers participate?
Teachers registered for the full convention may take any class oﬀered in addition to Teacher Training Seminars.
What type of payments do you accept?
We accept Visa, Master Card, Discover, American Express, checks or money orders. Checks or money orders must be postmarked before the Early Bird Discount Deadline in order to secure the Early Bird rate. If a check is returned, you will be assessed a $30.00 fee. Only cash and credit cards are accepted when registering at the door or paying a final balance upon check-in at Registration. *All funds must be paid in U.S. currency only. No International, Canadian or Foreign checks will be accepted.
Do you oﬀer a refund if I cannot attend?
Due to COVID-19, ASH has updated the Season X Refund Policy and Registration Guidelines.
Can I videotape and take photos at the event?
Photography and Videography at Artists Simply Human are STRICTLY PROHIBITED! Photos and Videos will be available for purchase at www.ASHPhotoVideo.com throughout the event.
What Faculty members are teaching in my city?
A Welcome Packet will be available for all registered attendees one week prior to the event announcing the faculty for your city.
My dancer turns 7, 12, or 15 years old during the event. What level should they be in for the scholarship audition?
Ages for scholarship auditions and Performance Showcases are as of January 1st, 2021
Can I receive a list of the music used in class?
Yes, visit the city page on the ASH website following the event for a list of music used in all classes. You can also find us on Spotify.
What is a studio representative?
A studio owner, teacher, or other individual representing a studio who will NOT participate in ANY dance classes. Studio representatives must accompany participating dancers in order to attend. This representative may observe and take notes in any class. A studio representative may also attend the teacher breakfast or cocktail party.
What types of classes are offered at ASH?
At Artists Simply Human, dancers will have the opportunity to study Contemporary, Jazz, Tap, Hip Hop, Ballet, Contemporary Ballet, Modern Jazz & Jazz Funk with the most sought after faculty in the industry. The exact styles oﬀered in each city may vary due to faculty availability.
What are the Mini Movers and Artists In Training levels?
The Mini Movers level is designed as an introduction to the dance convention experience and encompasses dancers ages four to six years old. The Artists in Training level is designed for dancers ages seven to ten years old, who are dancing at the beginner/intermediate level, and are in the early stages of their dance convention training.
I tried to make a reservation at the host hotel but was quoted a much higher price. What should I do?
Once the hotel room block is sold out, you can still book your room but not at the special discounted rate. When possible, ASH will contract an overflow hotel. However, we do not have control over the room rate or the amount of rooms available at that rate. Contacting the host hotel for more information is the best course of action.
If I receive a regional scholarship and am unable to attend, can my scholarship be used for Nationals?
Regional scholarships are only valid for the regional tour cities. Scholarships are not transferable, and cannot be extended (Unless your scholarship was aﬀected by COVID-19).
Since I registered before the Early Bird Discount Deadline, why is my half scholarship $150 instead of $130?
All Scholarships are based on the regular rate because discounts and scholarships cannot be combined. The ASH Half Scholarship discount is based on the regular convention rate of $300, as discounts cannot be combined.
Do I have to participate in the Performance Showcase?
Attendees are not required to participate in the Performance Showcase, however, if you choose to participate in the Performance Showcase you must be registered for the full workshop.